Guide · Venue · Chase Field

The ballpark with a roof.
Downtown Phoenix.

Chase Field is home to the Arizona Diamondbacks, with a retractable roof over 48,633 seats on Jefferson Street downtown. Gate times, bags, food and water, parking, rideshare, the train, tours and what is coming up, from the Diamondbacks and the Maricopa County Stadium District.

The ballpark

Chase Field, downtown Phoenix

Gates
90 min
Before first pitch. Two hours on Saturdays.
Capacity
48,633
Under a retractable roof.
Roof
4.5 min
To open or close.
Getting in

Gates, bags and security

Getting there

Parking, rideshare and the train

Inside

Families, food and money

Tours and events

Beyond the regular season

Questions

Chase Field, answered

What time do gates open at Chase Field?

Gates open 90 minutes before first pitch Sunday through Friday and two hours before first pitch on Saturday. Advantage Members get in 30 minutes earlier on Fridays and Saturdays at Gates B and J.

What is the Chase Field bag policy?

One clear plastic, vinyl or PVC bag up to 12 by 6 by 12 inches, or a one-gallon clear freezer bag, plus one small clutch about 4.5 by 6.5 inches. Backpacks, fanny packs and cinch bags are not allowed. Free clear bags are handed out at the perimeter, and BinBox lockers are on the northwest plaza.

Can you bring food and water into Chase Field?

Yes. Food is allowed in a clear bag, along with sealed, non-flavored water in plastic bottles, empty plastic bottles, juice boxes and baby food. Metal and glass containers and alcohol are not allowed.

Where do you park for a Diamondbacks game?

The Diamondbacks sell parking in advance through their partner ParkWhiz. The Chase Field Garage sits just south of the ballpark, and the Jefferson Street Garage has bike racks. The team does not post garage prices.

Where is the rideshare pickup at Chase Field?

The rideshare zones are on 5th Street north of Washington Street and on Jackson Street east of 9th Street.

Can you take the light rail to Chase Field?

Yes. The Diamondbacks point fans to Valley Metro Rail, which runs every 15 to 20 minutes, 365 days a year, with a $4 daily fare cap and 13 park-and-ride lots.

How much is a Chase Field tour?

Public tours run Monday through Saturday at 9:30 a.m., 11 a.m. and 12:30 p.m. and last about 75 minutes. Adults are $25, seniors $20 and kids 12 and under $18. There are no tours on Sundays, day-game days, major holidays or special event days.

How long does it take the Chase Field roof to open?

About four and a half minutes, according to the Diamondbacks.

How many people does Chase Field hold?

48,633, according to the Diamondbacks.

Do kids need a ticket at Chase Field?

Yes, from age 3. The Honeywell Sandlot play area is past Section 332, kids can run the bases after Sunday games, and family restrooms are on every level.

Is smoking allowed at Chase Field?

Not inside. Smoking and vaping areas are outside Gates A, F, J and K, and re-entry is through those same gates.

Downtown is closer than you think

If living near the ballpark, the train and downtown Phoenix matters to you, I can walk you through the neighborhoods that put you there.

Text me 480-485-4261
Sources

Checked 27 October 2026, all from the Arizona Diamondbacks unless named. Address, gate times, rideshare, re-entry, smoking, kids, strollers, payment and beer sales: ballpark guide. Bags and prohibited items: security. Opening, cost, capacity, roof and cooling: facts and figures. Ownership: Maricopa County Stadium District. Parking: parking map. Light rail: Valley Metro Rail page. Tours: tours. Value menu: value items. Events: concerts and upcoming events; Opening Day: MLB. Left off: garage prices (not posted), light rail station names (not on the team page), the Diamondbacks' 2027 home opener (not yet on a team page), and a map (no agency publishes the ballpark's coordinates). Photo: Air Force flyover at the 2010 season opener, MSgt. Raheem Moore, U.S. Air Force (public domain, Wikimedia Commons). The questions answered are ones people search on Google, each answered only from the pages above.